GCC & Build-Operate-Transfer
Stand up your own India engineering capability — from GCC strategy to a full Build-Operate-Transfer — modelled on the centre Crest runs itself.
- ISO 9001:2015
- India entity, tax & labour compliance
- IEC 62443-aligned security controls
End-to-end Global Capability Centre consulting and Build-Operate-Transfer execution for European and US organisations that want an owned India engineering capability rather than a vendor relationship. Crest advises from its own operating experience — entity strategy, Bengaluru talent-market reality, governance that works across time zones — and under BOT carries the execution risk until the centre is yours.
Capabilities
- GCC strategy & business case
- Entity setup & compliance
- Leadership & talent acquisition
- Operating model & governance
- Build-Operate-Transfer execution
- Quality & security processes
- Structured transfer & handover
What this service covers
GCC strategy & business case
Cost modelling against vendor and hybrid alternatives, location analysis within India, talent-market mapping for your specific engineering stack, and a board-ready case with honest ramp timelines.
Entity & operations setup
Legal entity, tax and regulatory registrations, premises, IT and security infrastructure — sequenced so hiring can start while paperwork completes.
Leadership & talent build
Centre-head and engineering-leadership hiring first; then team build in pods with Bengaluru-market hiring pipelines, calibrated interviews and retention design.
Operating model & governance
The HQ-to-centre interface: ways of working, quality gates, security controls, KPI reporting — the part that determines whether a GCC compounds or disappoints.
Build-Operate-Transfer
Crest builds the team and infrastructure, operates the centre to agreed SLAs and quality gates, then transfers entity, people and processes to you at a pre-agreed trigger — headcount, tenure or performance milestones.
The BOT arc — four stages, each with a decision gate
The numbering below maps to actual engagement stages — each stage has an entry criterion, a deliverable and a decision point.
- Stage 01
Assess & design
Business case, cost model and talent-market analysis; operating-model design covering governance, security, quality and the HQ-to-centre interface. Decision gate: proceed, adjust or stop — with numbers.
- Stage 02
Build
Entity setup, premises and infrastructure in Bengaluru; leadership hiring first, then team build in pods; Crest's quality and security processes installed from day one rather than retrofitted.
- Stage 03
Operate
Crest runs the centre to agreed SLAs and quality gates — delivery output, attrition, security posture — with transparent KPI reporting to your board. You direct the work; we carry the operational risk.
- Stage 04
Transfer
At the pre-agreed trigger, entity, employment contracts, processes and vendor relationships transfer to you in a structured handover. The capability is yours — not a dependency on us.
What you walk away with
- A board-ready GCC business case with real Bengaluru numbers, not consulting averages
- A functioning engineering centre with leadership, processes and security installed
- Transparent Operate-phase KPIs: delivery output, attrition, cost per engineer
- At transfer: an owned India capability with no residual dependency on Crest
Discuss a gcc & bot engagement
Tell us where you are — a tender requirement, a gap assessment finding, a product that needs building — and we'll respond with a concrete view on scope, approach and effort.